I can't believe this

[Norman]

I sent some mail go GlowInc last night trying to find out why an order I placed at the end of April hasn't shown up yet.

Got a reply this morning. Apparently the order is still open, as it hasn't be paid for yet. GlowInc only accepts payment via credit card or paypal.

Well, it would have been nice to know that before I went to the bank and paid for that money order. *sigh*

Now, I've got two questions.
1. If you ask for my e-mail ID, why can't you use it to tell me there's a problem with my order?
2. Where's my money order?

OK. Three questions. Where on your website does it say you don't accept international money orders, because obviously, if I had seen that, I wouldn't have wasted my time doing it.

[Skylighter]

1. You didnt place an order. You simply added things to the cart and checked phone/fax for payment. That typically means that you are going to call us.

2. We accept cash, US check, US money order, credit cards and paypal. We get charged a $25 fee for International Money orders. You want to send us the $25, then fine.

3. When the money order arrives, we will return it to you.

[Skylighter]

Glow Inc policies are stated here:
http://glowinc.com/glow-in-the-dark/policies.aspx